Follow our advice to ensure ESC mails arrive in your mailbox without being blocked by filters and without compromising your computer's security.
Outlook 2003 - AOL - Yahoo - Hotmail - Gmail - Mozilla Thunderbird
Outlook 2003
Add the ESC's address, ecampaigns@escardio.org, to your Safe Senders list:
- On the 'Tools' menu, click 'Options'.
- On the 'Preferences' tab, click 'Junk E-mail'.
- On the 'Safe Senders' tab, click 'Add'.
- In the 'Add address', put ecampaigns@comms.escardio.org
- Click 'OK'.
AOL
For new subscribers:
Please add our address ecampaigns@comms.escardio.org to your AOL address book:
- Click the 'Mail' menu and select 'Address Book'.
- Wait for the 'Address Book' window to pop up, then click the 'Add' button.
- Wait for the 'Address Card for New Contact' window to appear.
- Paste ecampaigns@comms.escardio.org into the 'Other E-Mail' field.
- Make our address the 'Primary E-Mail' address by checking the associated check box.
- Click the 'Save' button.
For existing subscribers:
If our newsletter is in your AOL Spam Folder,
Yahoo
For new subscribers:
A filter will have to be set up to redirect our newsletter into your inbox:
- Open your mailbox and click on 'Mail Options' (upper right hand corner).
- Select 'Filters' (bottom left corner).
- Click the 'Add' link on the 'Filters' page.
- Update the "From header:" rule with the following 2 pieces of information: 'contains' and ecampaigns@comms.escardio.org. (This tells Yahoo to identify our newsletter based on its address).
- Click the 'Choose' Folder pull down menu and select inbox.
- Pick the 'Add Filter' button.
For existing subscribers:
Should our Newsletter automatically end up in your Yahoo Bulk Folder,
- Open the issue.
- Click the 'Not Spam' button. Next, check to see if the newsletter's email address is in your 'Blocked Addresses' list. Lastly, please set up a filter as mentioned above.
- Check to see if the newsletter's email address is in your 'Blocked Addresses' list. If you see ecampaigns@comms.escardio.org, select it and click the 'Remove Block' button.
- Then set up a filter as mentioned above.
Hotmail
For new subscribers:
You will need to add our address, ecampaigns@comms.escardio.org, to your Hotmail Safe List:
- Open your mailbox and click 'Options' (upper right hand corner).
- Click the 'Junk E-Mail Protection' link (top of page).
- Select the 'Safe List' link (second from bottom).
- Copy and paste ecampaigns@comms.escardio.org into the dialogue box titled 'Type an address or domain'.
- Click the 'Add' button next to the dialogue box.
For existing subscribers:
If our newsletter is in your Junk E-Mail Folder
Gmail
For new subscribers
Add our ecampaigns@comms.escardio.org to your Gmail Contacts List:
- Click 'Contacts' along the left side of any Gmail page.
- Click 'Add Contact'.
- Copy and paste our address, ecampaigns@comms.escardio.org into the primary email address dialogue box.
- Click 'Save'.
For existing subscribers
- Check if our newsletter is in the 'Spam' folder by clicking 'Spam' along the left side of any Gmail page.
- Check 'Mark the box' next to our newsletter.
- Click 'Not Spam' button along the top.
Mozilla Thunderbird
For new subscribers:
You will need to add our mailing address, ecampaigns@comms.escardio.org to your Thunderbird Address Book and configure your Junk Mail Controls to white list your address book.
- Click the 'Address Book' button.
- Make sure the 'Personal Address Book' is highlighted.
- Click the 'New Card' button. This will launch a New Card window that has 3 tabs: 'Contact', 'Address' & 'Other'.
- Under the 'Contact' tab, copy and paste our mailing address, ecampaigns@comms.escardio.org into the Email dialogue box.
- Click 'OK'.
White list your Personal Address Book:
- From the main drop down menu, select 'Tools - Junk Mail Controls...'
- This will launch the 'Junk Mail Controls' window that has two tabs: 'Settings' and 'Adaptive Filter'
- Under the 'Settings' tab, update the 'White Lists' module by selecting 'Personal Address Book' from the pull down menu and then check mark the box next to 'Do not mark messages as junk mail'.
- Click 'OK'.
For existing subscribers;
- Check your Junk folder to see our newsletter have been mistakenly placed there.
- To prevent this from happening in the future, you need to mark our newsletter as not junk.
- Do this by right-clicking on our newsletter and choose 'Mark - As Not Junk'
- Click 'OK'.